Elaine is AMAZING!!!!

Not only does Elaine answer Web 2.0 questions with a great deal of patience, she is amazing with the photocopier too. I managed (not quite sure how) to jam some cardstock in the Kyocera. When I followed those not-so-helpful diagrams, I managed to tear of the corner of the jammed paper, creating an even bigger mess. More diagrams popped up, Elaine popped out to help and mastered her way through the new array of arrows until the problem was resolved. Elaine learned that there is a B4 knob and I learned that Elaine is amazing at solving photocopier problems!